Huwebes, Oktubre 29, 2009

Call Center Job Interviews

Franz710's misadventures of a call center agent story  part 8
I want to share an email from my friend in HR department, I just want to share them to you so that you will know there mistakes and you will not be included in the HR email list of unforgettable job interview bloopers.
read on..

Hi I work as a recruitment associate for call centers, and i often encounter funny lines. hey, i’m not laughing at the people. just the lines. here are some of them:

1. I am a flexible and I am perseverance person (when asked to describe her personality)

2. I want to learn more English words. (when asked why he wanted to work in a call center). [Damn! Read the dictionary!]

3. Do you have any extra ordinary positions that I can take for granted (ano daw?)

4. “Ten” (When asked to count from 1 to 40 to measure her articulation)

5. “Kelan Po?” (When asked to count from 1 to 40 to measure her articulation)

6. “I would choose IRATE CALLERS, Sir.” (Answer to the question: If you will change the COLOR of the world, what would it be and why?)

7. “I want to entertain and satisfy customers” (hmmm .how would i imagine that?)

8. “I want to expose myself to the customers.” (Answer to why he wants to work in a call center”) Flasher ITO!

9. “Is there an opening for a call center?” (Oh so you want to become a call center now huh?)

10. “Hi. Good afternoon, my name is _____, and I’m a call center from the Philippines.” (baka call canter agent)

11. Chocolates, boys with tongue pierce.” (An applicants answer to the question: What are your weaknesses?”)

12. “I think Grade 3 and 4 students are very childish!” (Answer to the question: What do you think is the most difficult part of teaching Grade 3 and 4 students)

13. “Haller???!!! ??? (knocks on the table) THE SALARY!” (Answer to Why do you want to work in a call center?)

14. “I’m a married person, I have 2 children, the same boy”

15. “It’s a colorful world.” (Describe the shirt you’re wearing.)

16. “It’s a boomed industry.” (So all agents are now dead, I guess)

17. “I like to explore other people” (ay sus maniac ka ano?)

18. “I want to explore myself more.” (Answer to why do you want to work in a call center. bagay sila ni #17…)

19. “Hu u? How did you get my #? Text me back, huri. Send me load.” (When texted for a follow up interview.)

20. “I was scheduled for an exam this morning.I wasn’t able to make it because I WAS TONSILITIS.”

21. “Hi Maam, do you have an opening.” (Lokong to ah!)

22. “I want to adventure into the graveyard” (Langya, iba trip mo!)

23. “I would like to be a part of the graveyard” (isa ka pa…thriller thriller night)

24. “Gd pm sir, im realy sri wen u call me I cnt hear clearly coz d raindrops of d rain is vry noisy. Rgrdng of wat u want 2 knw y u call me?” (A text message from an applicant)

25. “Do you accept walking applicants?” (No, we prefer flying ones)

26. Interviewer: So you’re an undergrad. What year are you in right now? Applicant: Oh I’m just here in the house. Interviewer: No, I asked you what year you’re in. Applicant: Year? I’m 25 years old! ( Nagkakaintindihan tayo pare….)

27. Applicant: Agency ba to? Interviewer: No sir, head hunting firm. Applicant (turning to friend): Egg-hunting daw pare! (Happy Easter!)

28. “In the middle of my study at Adamson, my father fortunately passed away.” (FORTUNATELY? ??!!!)

29. “Hello, i just want to inquire about the application resume that i planted in the computer…” (Ano ka, farmer?)

30. “May inaantay ako na trabaho kaya gusto ko lang na may mapag LILIBINGAN.” (Answer to the question “Why do you prefer a part-time job?” Tagalog na yun ha! Mahilig talaga kayo sa patay!)

so mag ingat sa interviews ha.

itutuloy ... follow the my story by clicking this link  :
Franz710's misadventures of a call center agent story  part 9 :
Tips paano maging swerte

Sabado, Oktubre 24, 2009

The Charles Schultz Philosophy

("Don't worry about the world coming to an end today.It's already tomorrow in the Australia ." by Charles Schultz)

I have receive an email from a friend. I feel like sharing it to you

The following is the philosophy of Charles Schultz, the creator of the "Peanuts" comic strip. You don't have to actually answer the questions. Just read the message straight through, and you'll get the point.

1. Name the five wealthiest people in the world.

2. Name the last five Heisman trophy winners.

3. Name the last five winners of the Miss America Contest.

4. Name ten people who have won the Nobel or Pulitzer Prize.

5. Name the last half dozen Academy Award winners for best actor and actress.

6. Name the last decade's worth of World Series winners.

How did you do?

The point is, none of us remember the headliners of yesterday. They are not second-rate achievers. They are the best in their fields. But the applause dies. Awards tarnish. Achievements are forgotten. Accolades and certificates are buried with their owners.

Here's another quiz. See how you do on this one:

1. List a few teachers who aided your journey through school.

2. Name three friends who have helped you through a difficult time.

3. Name five people who have taught you something worthwhile.

4. Think of a few people who have made you feel appreciated and special.

5. Think of five people you enjoy spending time with.


The lesson: The people who make a difference in your life are NOT the ones with the most credentials, the most money, or the most awards. They are the ones who care.

Share this with those who have made a difference in your life.

I just did!

Linggo, Oktubre 11, 2009

Tips paano maging swerte

Franz710's misadventures of a call center agent story  part 9
"I'm a great believer in luck and I find the harder I work, the more I have of it." - Thomas Jefferson

Malas ka ba? Smile here are some tips that might help you.

Minsan dahil lagi ka na lang di nakukuha sa work na iisip mo ba “Malas ba ako”
Bakit yung mga nakakasabayan mo sa job interviews parang ang swerte nya. Palagay mo mas magaling pa sa sagot mo pero ikaw bumagsak sa interview , at siya kahit di sya masyado magaling sa English eh natangap siya
Some have it. Some don’t.
Some don´t believe in it.

Swerte ni ate :)
Ako I do believe on it, One time nga isa sa nga interview ko ; sabi ng kapatid ko, malas daw ako dapat daw ako maligo ng asin at tawas before I go to a job interview. and you guess it right after I did the advice natangap ako. Coincidence maybe.

Heto sa palagay ko makakapabigay sa iyo ng swerte:

Isipin mo lang ay yung mga GUSTO mo, Wag mo isipin ang AYAW mo – This is “secret”. Whatever you focus your mind on you’ll find proof of and possibilities to get more of. If you focus on having no money, then your mind will find energy to attract this mind set to become reality.
If you focus on increasing your income then your mind will suddenly start noticing positive energy and will attract good results as well.
Focus on what you want, instead of what you don’t want, and opportunities will start to pop out of those positive feeling...

Be proactive – Wag mong hintayin opportunities na bigla na lang lilitaw sa harap mo. Do research online. The solutions and opportunities you need are most likely out there right now. They might fall into your lap some time in the future. But you if you are proactive then you can find some of them today. Don’t waste you time.Sabi nga ko nga dati sa sarili ko, Kung di ako pagbubuksan ng pinto ng  oppurtunidad, ako na lang mismo ang kakatok.

Be open and maging alerto sa mga posibilidad – Possibilities may not always jump up into your face. They might be where you are right now. Or they might be a little bit further away, pehaps a bit to your left or to your right. But you have to be open to them and the possibility that they might not look exactly like you have imagined. Wag ka mag lakad na parang zombie pero don’t be too focused on a solution that will look exactly as you imagined it.Swabe lang , Look up, wake up, open up and take notice of the opportunities in your life. There are often more of them than we might think.

Be POSITIVE – By keeping a positive attitude most people will react to you in a similar manner. The world is often a mirror of ourselves. Kung may positive attitude ka towards other people they will be more positive towards you and offer you far more opportunities and help than if you keep a negative attitude.

Laging Handa (boyscout hahaha) – Now you that you’ve spotted an opportunity, what to do?(kunwari may sinagot ka)  Exactly (sabi ko). It’s a great idea to have an idea about how you can use an opportunity in a way that it benefits you.
Read. Talk about what you want with others that have more experience and knowledge than you. Ask them a lot of questions (and don’t be afraid of asking the stupid ones). Educate yourself so that you are ready to make good and useful decisions when the opportunity arises.

Take action over and over again – Obvious, eh? Well, still it’s very common just to gather information about something or having an opportunity just in front of you and doing nothing about it. We’ve all done that.
Try to figure out what is holding you back. If it is fear – which I believe it pretty often is. If it’s something else, then try to find some information about your problem and practical solutions. Si pareng Google is your friend. Makakatulong siya at ang asawa nyang Si INTERNET.

Taking action over and over creates more and more possibilities for positive coincidences and possibilities. It also increases your experience and makes you better and better prepared for each time that you find a possibility diba?.

Following these steps has created more opportunities and chance coincidences – what I would see as luck – in my life. And, over time, habang ba hahasa ako. I believe I will create more and more of that.
p.s. about dun sa sa paliligo ko ng asin yun ba talaga nakapag pa swerte sa akin? last year oo yun paniwala ko but now as I write this article, I came to the conclusion kaya ako naging swerte ay dahil sa asin na yun na tanim sa isip ko na wala na malas sa akin, It's all in the mind , I just thought positive back then.
I hope you´ll have the same experience too like I do.

itutuloy ... follow the my story by clicking this link  :
Franz710's misadventures of a call center agent story  part 10 :
The Call Center Agent Story